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Immediate protective action can be necessary when a serious anomaly, allegation or suspicion arises. Once critical immediate action has been taken, attention can turn to structuring an internal investigation or designing a response plan to an external investigation, as appropriate, to ensure the best outcome for the organisation.

It helps to have a defined set of investigation triggers (for instance, escalated reports, particular formal grievances, whistleblowing reports, and certain inquiries from regulators, stakeholders and media). It is prudent for large corporate organisations and public bodies to have a standing crisis team to manage internal investigations and to have written investigation procedures or guidelines.

Holmes assists organisations in preparing suitable policies and procedures. At a time of crisis our team will work alongside you and support you in navigating the first critical steps at the start of the investigative process.